To Mitch White,
I am writing to extend compliments to your employee Amy. I have had experience with your agency as a customer for several years, and want to express how pleased I am with Amy’s customer service skills. Each time I have called to make adjustments to our account, Amy has been your representative. Her work performance is professional, prompt, and I have confidence that she is helping me make the best coverage/financial choices. Amy never misses a beat…she is right there to send confirmation letters, and is friendly and extremely helpful in her communication regarding customer service responsibilities and follow up. Each time I have spoken with Amy, I feel good about her performance. I feel negligent having not payed her compliments sooner. I am sure you appreciate your good fortune in having Amy as part of your team, and hope you recognize her accordingly.
Many Thanks,
Sara Edwards
